Available for Consultation

Major Khandaker Saiful Islam (retd)

Leadership Management, Organizational Development and Change Management Specialist

I currently serve as Head of Service Delivery at Ericsson in the Cloud, Software & Services domain, with 18+ years' experience in IT BSS. I've led digital transformation programs for 30M+ subscribers and managed Solution Architects and SMEs across Asia. My expertise spans BSS operations, business process reengineering, and 5G/cloud infrastructure in both presales and delivery. I've also overseen managed services for a major telecom operator. Recently, I've shifted focus toward counseling youth and families, inspired by real-world challenges. To support this path, I'm pursuing a master's in psychology and Islamic Counseling, bridging technology leadership with social impact.

Book Appointment

Consultancy Fee

2000 tk / Hour

Saturday to Thursday: 5:00 pm – 8:00 pm

Core Expertise

Strategic leadership, management, and organizational backup to inspire people at work.

Development program and project management, operational planning, coordination, M&E.

High-tier stakeholders' management for operational resource planning and mobilization.

Intelligence planning, coordination, risk analysis, and field security management.

Strategic HRM, i.e., recruitment, staff development, and training management.

Organizational reform, capacity development, and change management.

External communication, reporting, representation, and facilitation.

Experience

30+

Years of Experience
Bringing in 30 years of professional experience in leadership position in contemporary global contexts with the United Nations, military, academia, and business conglomerates.

Education

Commonwealth Executive MBA-Commonwealth of Learning, Canada and Bangladesh Open University.
B.A. (Honors), M.A. (Bengali) University of Dhaka, Bangladesh